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Terms & Conditions

Terms and Conditions of booking and staying at West Beach Parks

West Beach Parks Terms & Conditions

Beach Club Discount

The Beach Club 10% discount code is an online discount only discount and is only valid for bookings made via

It also has the following Terms & Conditions:
— This offer is for 10% off the standard rate of cabins and sites. The offer is not valid with any other offer, including BIG4 discount.
— The Beach Club discount code is for new bookings only and cannot be apply to existing bookings.


All cancellations will be charged a $30 cancellation fee. The deposit will be refunded (less a $30 administration fee) if notified at least 30 days prior to scheduled arrival.

If notified less than 30 days prior to arrival, the deposit will only be refunded (less a $30 administration fee) if/when the accommodation is re-booked. Cancellations less than 72 hours prior to arrival will forfeit the deposit.

Reservations cancelled, or altered at the commencement of or during occupation do not qualify for any refund and the monies paid will be forfeited by the guest.

Non-arrivals or guests who fail to notify of cancellations will forfeit the monies paid.


Infants under 2 years of age are free of charge, however there may be a charge for the use of a cot if required. Child rates apply to ages 2-17 years on sites. West Beach Parks reserves the right to request proof of age.


A deposit of the first night’s tariff is required to secure the reservation.

Final Payment

Balance of monies is due and payable on arrival, including full payment for any additional persons or nights.

Forms of Payment

Payment is accepted by Visa, Mastercard or Direct Debit. BSB 065 108 Account 10214211.

Please use your reservation number as reference when paying by direct debit.

Group Bookings / Special Offers

Additional terms and conditions may apply to group bookings or bookings made under a special offer.

Maximum Numbers per Unit

The number of people accommodated in each cabin must not exceed the number of beds available.

Pet Policy

No pets are allowed. Medically required guide dogs are permitted.


All registered guests will be liable for any loss or damage to the appliances, furniture, keys/passes, fixtures and all fittings in the accommodation and also includes excessive cleaning charges that may apply. Fair wear and tear excluded.


All prices quoted are in Australian dollars, are inclusive of GST and subject to change without notice due to seasonal and other variations.

Prices are based on two persons occupying sites; extra person rates apply for each additional person.

Cabin prices are based on maximum occupancy for the cabin type, no extra person charges apply.


Accommodation is serviced weekly, commencing on the 7th day after arrival.


All buildings at West Beach Parks are non-smoking. By law, it is prohibited to smoke inside or within 5 metres of any public building. Smoking inside your accommodation will incur a minimum fee of $100.


Please Note: At West Beach Parks guests are prohibited from using any accommodation within the Holiday Park/The Retreat as their principal place of residence. All accommodation on offer is only to be used for genuine short term stays (typically holidays and business travel).

By accepting a booking, guests confirm that they do not and will not (subject to a written agreement to the contrary), use the property as their principal place of residence.

At West Beach Parks we do not accept bookings for stays of more than 55 nights and have a condition that after 55 nights guests must depart the property for a period of 14 days prior to being able to return.

Please note guests can spend a maximum of 180 nights at West Beach Parks over the course of the financial year.

Terms and conditions are subject to change at any time.