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Privacy Policy

We recog­nise that your pri­va­cy is impor­tant and we are com­mit­ted to pro­tect­ing the per­son­al infor­ma­tion that we col­lect from you.

Col­lec­tion

West Beach Parks will only col­lect and hold per­son­al infor­ma­tion about you that is rea­son­ably nec­es­sary to under­take our busi­ness activ­i­ties and func­tions, or as oth­er­wise per­mit­ted by law.

Why we col­lect Per­son­al Information

We may col­lect your per­son­al infor­ma­tion for one or more of the fol­low­ing reasons:

  • pro­vid­ing our prod­ucts or ser­vices to you;
  • to assist with your queries;
  • pro­cess­ing a book­ing or appli­ca­tion that you have made;
  • for sur­veys, direct mar­ket­ing, pro­mo­tions or competitions;

How we col­lect your per­son­al information

We gen­er­al­ly col­lect per­son­al infor­ma­tion direct­ly from you, through the use of any of our stan­dard forms, over the inter­net, via email or through a tele­phone con­ver­sa­tion with you. We may also col­lect Per­son­al Infor­ma­tion from third par­ty con­trac­tors or agents who pro­vide our prod­ucts and ser­vices on our behalf.

What kinds of per­son­al infor­ma­tion we collect

The types of per­son­al infor­ma­tion that we col­lect may include:

  • your name
  • address
  • email address
  • phone num­bers and;
  • oth­er such infor­ma­tion that is rel­e­vant for us to pro­vide our prod­ucts and ser­vices to you in the man­ner that you have request­ed, or to com­ply with the law.

Inter­net users

If you access our web­sites or any mobile appli­ca­tions (“apps”), we may col­lect addi­tion­al Per­son­al Infor­ma­tion about you including:

  • serv­er address / IP address;
  • date and time of visit;
  • pages vis­it­ed;
  • doc­u­ments downloaded;
  • the site you vis­it­ed pri­or to vis­it­ing our website;
  • the brows­er that you are using to access our website;
  • if you have vis­it­ed our web­site before;
  • track­ing user preferences;
  • loca­tion data.

In addi­tion, our web­sites and apps use cook­ies. The main pur­pose of cook­ies is to mon­i­tor usage of our web­sites and apps to pre­pare cus­tomised web pages so that we may serve you more effec­tive­ly. You may wish to con­fig­ure your brows­er so that it does not accept cook­ies, how­ev­er you may not be able to access some func­tions on our web­sites or apps if these are disabled.

Our web site may include social media fea­tures, such as the Face­book Like but­ton. These fea­tures may col­lect sim­i­lar per­son­al infor­ma­tion described above, and may set a cook­ie to enable the fea­ture to func­tion prop­er­ly. These social media fea­tures may be host­ed by a third par­ty or host­ed direct­ly on our web­site. Use of these social media fea­tures may result in infor­ma­tion being trans­mit­ted to the social media com­pa­ny asso­ci­at­ed with the social media fea­ture, and use of such infor­ma­tion, once trans­mit­ted, will be gov­erned by that social media com­pa­ny’s own pri­va­cy pol­i­cy and terms of use.

Fail­ure to pro­vide per­son­al information

If the per­son­al infor­ma­tion you pro­vide to us is incom­plete and/​or inac­cu­rate, or you choose not to pro­vide us with the per­son­al infor­ma­tion that we have request­ed, it may affect our abil­i­ty to pro­vide you with our prod­ucts and services.

Deal­ing with per­son­al information

Use and disclosure

Your per­son­al infor­ma­tion will not be dis­closed to a third party.

Mar­ket­ing

When you pro­vide us with infor­ma­tion about your­self, you will usu­al­ly be giv­en the option to let us know that you do not want that infor­ma­tion to be used for direct mar­ket­ing pur­pos­es. You can change your mind about your pref­er­ences in respect of direct mar­ket­ing and make choic­es at any time by fol­low­ing the unsub­scribe instruc­tions includ­ed in the rel­e­vant com­mu­ni­ca­tion, or by con­tact­ing marketing@​westbeachparks.​com.​au..

Integri­ty of per­son­al information

Secu­ri­ty

The secu­ri­ty of your per­son­al infor­ma­tion is impor­tant to us. We may store your per­son­al infor­ma­tion in dif­fer­ent ways, includ­ing in paper form, elec­tron­ic form and util­is­ing secure doc­u­ment reten­tion ser­vices (includ­ing those locat­ed off-site). We take all rea­son­able mea­sures to ensure that your per­son­al infor­ma­tion is stored safe­ly to pro­tect it from mis­use, loss, unau­tho­rised access, mod­i­fi­ca­tion or dis­clo­sure, includ­ing elec­tron­ic (fire­walls and access con­trols) and phys­i­cal secu­ri­ty mea­sures. Even with these rea­son­able mea­sures, the con­fi­den­tial­i­ty of any com­mu­ni­ca­tion or mate­r­i­al trans­mit­ted to or from us via our web­site, apps or email, can­not be guaranteed.

Links to Oth­er Websites

Our web­sites or apps may con­tain links to oth­er web­sites. We are not respon­si­ble for the secu­ri­ty or pri­va­cy of any infor­ma­tion col­lect­ed by third-par­ty web­sites or oth­er ser­vices. You should exer­cise cau­tion, and review the pri­va­cy state­ments applic­a­ble to the third-par­ty web­sites and ser­vices you use.

Access and correction

Access

You may request access to the per­son­al infor­ma­tion that we hold about you at any time by con­tact­ing us using the details set out in this Pri­va­cy Pol­i­cy. We will respond to any such request for access to per­son­al infor­ma­tion with­in a rea­son­able time frame and will pro­vide you access to the per­son­al infor­ma­tion that we hold that belongs to you, unless we are autho­rised not to do so by law. We may charge you a rea­son­able fee for pro­cess­ing your request and should we decline you access to your per­son­al infor­ma­tion, we will pro­vide you with a writ­ten expla­na­tion set­ting out the legal rea­sons for doing so.

Con­tact­ing West Beach Parks

Con­tact Details

Email: reception@​westbeachparks.​com.​au
Phone: (08) 8355 7300

Post:
West Beach Parks 
PO Box 69
Glenelg SA 5045
Australia

Feed­back

If you have any com­ments, queries or con­cerns about our Pri­va­cy Pol­i­cy or the way in which we han­dle your per­son­al infor­ma­tion, please con­tact our Pri­va­cy Offi­cer using the details set out in this Pri­va­cy Policy.

Com­plaints

Should you believe that we have not ful­filled our oblig­a­tions under the Pri­va­cy Act or have not com­plied with the terms of our Pri­va­cy Pol­i­cy, or would like to appeal a deci­sion made by us relat­ing to your per­son­al infor­ma­tion, you can make a com­plaint in writ­ing to our Pri­va­cy Offi­cer using the details set out in this Pri­va­cy Pol­i­cy. We will respond to you with­in a rea­son­able peri­od of time to acknowl­edge your com­plaint and inform you of the next steps we will take in deal­ing with your complaint.

Amend­ments to this pri­va­cy policy

By using our web­site you agree to this Pri­va­cy Pol­i­cy. We may amend this Pri­va­cy Pol­i­cy at any time. Amend­ments to this Pri­va­cy Pol­i­cy will be post­ed on our web­sites and will be effec­tive when post­ed. By using our web­site after any changes go into effect, you agree to those changes to this Pri­va­cy Pol­i­cy. We encour­age you to check our web site reg­u­lar­ly for any updates to this Pri­va­cy Policy.

Legal dis­claimer

We reserve the right to dis­close the infor­ma­tion we col­lect from you as required by law and when we believe that dis­clo­sure is nec­es­sary to pro­tect the secu­ri­ty and reli­a­bil­i­ty of our web­site and to take pre­cau­tions against lia­bil­i­ty. We may also dis­close the infor­ma­tion we col­lect from you to pro­tect the safe­ty of an indi­vid­ual and/​or to com­ply with a judi­cial pro­ceed­ing, sub­poe­na, search war­rant, court order, or an inves­ti­ga­tion relat­ed to pub­lic safety.